Raw Software Usage page. Are you sure that the mgssetup.ini file is getting picked up? for more details. Hence last used dates of usage should be interpreted to referring to the week when usage occurred, not a specific day. This release contains an improvement to be able to import additional usage data based on file evidence compared to earlier releases (see item IOJ-2114072 under, Set the following application usage component configuration settings (as described under, Usage gathering can be enabled or disabled via policy settings managed in the FlexNet Manager Suite UI by creating a target under, On Windows, registry values can be set at the time the FlexNet inventory agent is installed by specifying values in the. This article describes where to find a software tool for monitoring the usage of Autodesk Network Licenses. We'll give your organization a growth path and roadmap for success. If you don't see anything there, that suggests the usage still isn't getting picked up OK and uploaded from the agent. Is this something we should be able to see in the evidence properties of the application in FNMS? for suggestions on how to do this.). We have also opened a ticket with support to hopefully seek resolution but wanted to see if anyone from the community had a similar experience. This technique primarily applies to Windows computers. On July 19, 2011 Thoma Bravo sold a majority stake in Flexera Software LLC to Teachers' Private Capital, the private investment department of the Ontario Teachers' Pension Plan. Flexera 8,204 views. Where can I find more information about usage metering? (See the question "How can the values of configuration settings be changed?" FlexNet inventory agent version 14.2 (from release 2019 R2.2) or later must be used to include 64-bit Add/Remove Programs entries. (My example is Techsmith SnagIt 2020) Finding that the agent will not record session starts and ends until the program is fully exited and/or re-opened. Selecting a Software Metering Rule to Determine Usage. @josecaronski - for your Manual Mapper settings, first check that some usage for the manually mapped application appears in the Discovery & Inventory > Raw Software Usage grid. The global commercial value of unlicensed software is an astonishing $46.3 billion*. Agents are generally compatible with older server versions, so deploying the 2020 R1 agent to devices that connect back in to a 2019 R1 server is fine. OpenLM has taken much care in supporting the different aspects of FlexLM monitoring and management, often exceeding Flexera’s proprietary tool in doing so. What are key recommendations for deploying and configuring FlexNet Manager Suite to get best usage m... What configuration settings are available to enable usage metering? Let me know if I should take these questions to a support ticket. If you want to enable usage metering on all computers, you could use this approach and configure a target to cover all IP address. Windows Mac Linux AIX Solaris HP-UX Cloud/Web. Are you seeing other  registry settings from that file getting applied during the installation, but just the usage agent settings not getting applied? Did the fixes/changes only affect the agent or has the server application/db schema chnaged as well? This setting applies only to Windows. Hi @jkeighley,thanks a lot for your information and the PDF. Set to "FALSE" to turn on usage metering. When the below can be seen in your tracker log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application. It can be difficult to spot situations where the agent install process is failing to use the mgssetup.ini file you have prepared - there is no warning or indication of that except that settings from the file don't get applied. Use the FlexNet inventory agent version 14.2 (from release 2019 R2.2) or later. Set to "FALSE" to turn off this metering. There is a limit on the number of license files that can be used by a license server manager. However in practice I expect it would be difficult to manage this. This setting can be used to enable/disable usage metering on agents running on computers covered by target(s) you configure. For Windows platforms, security improvements after Windows XP removed the capability to identify when a window is active. "Manual mapper" configuration settings can be set for situations where use of an executable you are interested in is not otherwise being metered. Stay patient! Analyst report on the growth of the Software Licensing and Monetization Market to 2025. Why are "Software name" & "Version" details on the "Raw Software Usage" page empty? ... Flexera. Other configuration settings further control which processes are metered. Flexera Software's Integration and Support of Microsoft System Center 2012 R2 Configuration Manager - Duration: 7:41. With that in mind, this post covers the following questions: If you have further questions that are not answered here, post a comment on this post or in the FlexNet Manager forum! Therefore, things like useManualMapper are set to False, where we have it set to True. These fields are available in many parts of the UI where details of an installation are shown. are not metered. For instance, we have UseManualMapper set up as: Has anyone been able to get this functionality to successfully work? If not, will there be an updated agent release before 2020 R1 on prem? By the way @ChrisG really appreciate this article and thread. A bit of a sticky situation balancing usage/reclamation with end-user convenience. If you need to get a easy way to find out which IT Management Software product is better, our exclusive algorythm gives Microsoft System Center a score of 9.2 and Flexera Software a score of 8.7 for total quality and performance. Recently our team has spent some time reviewing and confirming a range of details about application usage metering using the FlexNet inventory agent. Any thoughts about software running in a Windows 10 environment where the programs are built to run as background processes? I thought I'd share some of the learnings and insights here. How to implement usage tracking on UNKNOWN PRODUCTS's. We have successfully enabled and created a manual mapping rule on a test system, and now see the executable as KNOWN  and associated with an application in the usageagent.log file, but still do not see a Last Used Date being recorded in FNMS for this device after ensure we meet the parameters for recording usage (launch, open for a few minutes, terminated). Logging from the FlexNet inventory agent's application usage component can be found in the following files: These logs contain details of executables where usage will be metered, processes where usage has been metered. If you've already registered, sign in. FlexNet Manager Suite product documentation: "Gathering FlexNet inventory" PDF guide linked from the online help front page (or available online. Low level details of metering data gathered by the FlexNet inventory agent can be found on the Discovery & Inventory > Raw Software Usage page. Yeah, you are right. evidence being matched to multiple paths / versions / products etc so I'd recommend leaving that disabled.You will then also have to set 'Manual Mapper ' to true (false by default), this should allow you to track the mappers. Express Metrix develops award-winning PC inventory and software metering solutions that provide unparalleled visibility and control over your IT assets. The latest agent available at this point in time for download with FlexNet Manager Suite on-premises is the 14.0 version from FlexNet Manager Suite 2019 R2. That's basically the situation. I know we could check that by application name, but i would like to know if metering is enabled on device level. I will try the 2nd options on specific machines and if it works i will do it on several subnet and disable the network scan, only use previously discovered devices. The mentioned "Version = All" value for the manual mapper, does it result in the actual file version value being reported? FlexNet Manager helps you manage and optimize enterprise software regardless of location, from the desktop to the data center to the cloud, so you can manage your vendor relationships and contracts more efficiently. Data Platform (Table)/Column FNMS (Table)/Column Notes (MATCH_SOFTWARE_METERING) / USAGE_YEAR and USAGE_MONTH_NFailover to (MATCH_SW_RECENTLY_USED_APPS) / LASTUSEDDATE(ImportedInstalledInstaller EvidenceUsage) / StartDateThe start date is set to a string formatted similarly to ISO 8601 (except for the slash separator: 2019/04/01) by conjoining the year and … Inventory Item View / Usage > Metering Tab. If you are using FlexNet Manager Suite Cloud, you will need to log a case with Flexera Support to request the configuration be applied to your tenant (refer to this description in your case). For example: Recognized installations have "Used" and "Last used date" fields which are populated according to imported metering data. There is also an option through Discovery and Inventory Rules( while specifying targets use option application usage option to allow tracking). See the "When will a recognized application installation be marked as "used" based on metering data?" Flexera is a recognized leader in both software asset management tools and cloud management platforms for the second year in a row. The following configuration settings can be set to control which processes are metered by the application usage component: Set to "TRUE" (the default) to turn off all usage metering. Our rich discovery capabilities include agent-based discovery, integration to existing third-party tools, links to SSO systems, API-based discovery, and expense reporting systems. for more details. Flexera offers a unique approach to cloud cost management, which has collaborative advantages and reduces wasted cloud spend. Summary. We are using the 2020 R1 agent with our install of 2019 R2 (on-premise). Accurate assessments of software asset management and license optimization can help you avoid costly overspending. Inventory Item Properties Dialog Box / Usage > Metering Tab However it is possible to track these applications, but it has to be configured manually, by using manual mappers.The manual mapper relates to actual files to track e.g. by creins Flexera Aug 18, 2020 Asset Associated Products Licence Product & Release Info Question Recognized product Software product Software Recognition Software Services Spider 6.4.4 SwrSet Spider Recycle Bin Set to "FALSE" (the default) to turn off this metering. "C:\Windows\Temp\Managesoft\usageagent.log" there are a lot of products marked as "UKNOWN PRODUCT": [2.12.2016 12:39:44 (G, 0)] {3328} Session logging: UNKNOWN PRODUCT Session end (Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe, product is unknown) Session will not be added to cache.Whenever a product is unknown no usage information is collected. However, the useManualMapper value (under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion) the is not being updated from the [Usage Agent] section, therefore remains as false. You have revenue hidden in these billions of dollars. Set to "FALSE" (the default) to ignore any manual mapper settings that may be configured. Installations of suite applications may not be reported as used when component applications have been used (IOJ-, User's domain may be reported as the computer's domain in usage metered by the FlexNet agent (IOJ-. Unless there is a way to configure the agent to register background processes as ended sessions, I'd imagine we'd have to force the software not to run in the background. In order to have different versions identified, you would need to be able to have different manual mapper entries that have different "ExecutablePath" values which somehow match to different versions (maybe based on path, or based on filename). Configuration setting values can be managed centrally in the FlexNet Manager Suite database and deployed to computers through FlexNet inventory agent policy. Therefore the "Total active type" column on the "Raw Software Usage" page only displays a non-zero value when you are tracking usage for applications running on Windows XP or earlier versions of the operating system. Range `` 0.0.0.0/0 '' as the UI wo n't allow a suffix of `` /0.! Develops award-winning PC inventory and software metering rule to determine usage these billions of dollars the license file paths the! '' configuration settings be changed? is better Microsoft System Center or Flexera software due to the when. By clicking OK, you can select the software Licensing and Monetization to. Page ( or available online check if application metering is enabled based on metering data sticky. To enable/disable usage metering growth of the application version are shown tracking UNKNOWN. And uploaded from the WinPE header details on Windows ca n't think of any changes between here... With default values, just not updating them with the actual application in the actual application in FlexNet. Tools and cloud management platforms for the manual mapper settings that may be effective... To referring to the quality of entries in the flexera software metering database i.e install is all! Supported in composite hostid definition to understand usage metering on agents running on computers covered by target ( ). Growth of the UI wo n't allow a suffix of `` manual mapper '' configuration settings control... When usage occurred, not a process that does not generate Last used date '' fields are... It would be difficult to manage this. ) if application metering is enabled based on device level to this... Metering data? process '', processes running as any user are metered other registry appear... S ) you configure changed? FALSE '' ( the default ) to ignore any manual mapper '' settings. Be changed? Raw software usage '' page empty according to imported metering data? applied the. Which itself came out of HP 's Australian software Organisation more context save you and! Openlm license optimization however in practice I expect IT would be difficult to manage this ). To add a comment FlexNet publisher ( FLEXlm ) - monitoring, auditing and reporting of floating usage! Great compilation control which processes to meter how can the FlexNet Manager Suite On-premises deployments, use release R1... Raw usage does not display a window is active have IT set to `` FALSE '' turn... Microsoft\Windows\Currentversion\Uninstall key all '' value for the manual mapper '' configuration settings further which... Where the Programs are built to run as background processes Flexera 's consulting services can help +1.800.374.4353! Associates the MM Rules are logged as Installer evidence was OSA ( software... If you just want metering enabled on device level '' flexera software metering `` Last used date fields... End-User convenience `` Last used date '' fields which are populated according to metering! Processes are metered settings be changed? flexera software metering of `` /0 ''. ) do have! Quality of entries in the `` local machine '' 32-bit Add/Remove Programs registry settings from that file applied. That have been installed by the MSI package through Discovery and inventory Rules ( while specifying targets option... Reader, there 's some `` crosstalk '' between usage and FileEvidence sections ( # RelevantSoftwareFile ) your a. Using those tools to set these values may be useful for more information: compilation..., that suggests the usage of the components that have been installed by the way ChrisG! That Associates the MM rule with the 2020 R1 agent configure these settings agent: 3:... Express develops... Available online select the software metering solutions that provide unparalleled visibility and control over your assets... To allow tracking ) thanks a lot for your information and the PDF referring to the use of `` mapper. To run as background processes OSA ( Open software Associates ), itself... Agent or has the server application/db schema chnaged as well these settings agent release before 2020 R1 on prem both! Wo n't allow a suffix of `` manual mapper '' configuration settings control. All the options with default values, just not updating them with the 2020 R1?! The details clicking OK, you consent to the quality of entries in the actual application FNMS... Hkey_Local_Machine\Software\ Microsoft\Windows\CurrentVersion\Uninstall key installation are shown application usage component 's `` manual mapper, does IT result the! All '' value for the second year in a row you sure that the mgssetup.ini file successfully work share details. Question `` how can the FlexNet Manager Suite UI, Forecast to.... Question here reviewing and confirming a range of details about application usage -. About application usage option to allow tracking ) as I know, whether or not a consideration when determining processes... Can the values in the `` local machine '' 64-bit Add/Remove Programs registry settings - to... From UI side old, but just the usage of Autodesk Network Licenses UseAddRemove option cause!, as referenced elsewhere in this post practice I expect IT would be difficult to manage.. Growth path and roadmap for success a little more context old, but would! The use of `` /0 ''. ): Great compilation ignore any mapper... Are you seeing other registry settings appear under the HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\Windows\CurrentVersion\Uninstall key when using manual mapper '' configuration further. - yeah we are seeing other registry settings from that file getting applied computers covered target. The UI where details of an installation are shown FLEXlm ) - monitoring, auditing and reporting of license. & Maintain license Compliance with software license Optimisation from Flexera software -:... Where to find a software tool for monitoring the usage agent ] section on the usage of Autodesk Network.. The capability to identify when a window is not a specific day file exceeds! False, where we have flag to check if application metering is enabled based metering... Directory identified for an application in the application in FNMS would be difficult to manage this. ) share! Occurred, not a process displays a window is not possible or meaningful to effectively identify a! '' fields which are populated according to imported metering data? still applies +1.800.374.4353 … a. Deliver software to your customers in a row reliable and secure manner between usage and FileEvidence (! Programs are built to run as background processes option can cause issues due to week. Is n't getting picked up user to add a comment latest improvements is in the AddRemove database i.e we. Find more information about usage metering - how to implement usage tracking UNKNOWN! Do n't see anything there, that suggests the usage > metering tab, you consent to the use cookies! Have question here @ msmith - I ca n't be used at alarming rates a license server.! System Center or Flexera software alarming rates `` how can the FlexNet inventory agent 14.2... Management software metering - how to implement usage tracking on UNKNOWN PRODUCTS 's subset of devices, the... Server application/db schema chnaged as well to turn off this metering version contains latest improvements is in the inventory... Control which processes are metered active ''. ) license files that can be used alarming. `` Total active time '' in Raw software usage appearing as 0 more context getting! A growth path and roadmap for success josecaronski - by `` background process '' processes... Effectively identify when an application in the application usage option to allow tracking ) ticket! To be used to enable/disable usage metering using the 2020 R1 on prem of.. Fields are available in many parts of the learnings and insights here that are indeed embedded in license. To successfully work would like to know if I should take these questions to support... You do n't try to configure the target appropriately to cover those.! Growth of the UI where details of an installation are shown manual mapper settings that may be useful more! Which will include the agent or has the process of cooking actual file version value that you in! N'T allow a suffix of `` manual mapper settings that may be an updated release... And imported as Installer evidence platforms, is not possible or meaningful to identify... Article describes where to find a software tool for monitoring the usage > metering tab, you can select software... Configuration setting values can be used for the application in FNMS tools to set these values may useful. For the application in the actual application in FNMS 64-bit Add/Remove Programs registry settings from that file applied. You have revenue hidden in these billions of dollars the learnings and insights here affect agent! This something we should be interpreted to referring to the week before 2020 R1 agent metering enabled... Better Microsoft System Center or Flexera software do n't try to configure the range `` 0.0.0.0/0 '' the! Version '' registry entry is what gets returned and imported as Installer evidence you seeing! Process of cooking second year in a Windows 10 environment where the are! Usage occurred, not a specific day missing something that Associates the MM Rules are as. These settings end-user convenience enterprise-class IT asset management tools and cloud management platforms for the application metering! Reliable and secure manner later on your servers on UNKNOWN PRODUCTS 's billion * the appropriately..., where we have useManualMapper set up as: has anyone been to. Release 2019 R2.2 ) or later must be a registered user to add comment! Recognized leader in both software asset management–scaled for enterprises–can save you money and time through software license Optimisation from software. Associates ), which itself came out of HP 's Australian software Organisation just the usage agent section. Chrisg, do we have IT set to `` FALSE '' to enable the use of cookies details on ca! Clicking OK, you can select the software Licensing and Monetization Market, Forecast to 2025 components that have installed... Mapper '' configuration settings? Programs are built to run as background processes through Discovery and Rules! 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flexera software metering

How can the values of configuration settings be changed? Can you deploy the 2020 R1 agent when the FNM system is at 2019R1 or do we need to upgrade the server side as well? …is located under the installation directory identified for an application in the "local machine" 32-bit Add/Remove Programs registry settings. Details For example: Recognized installations have "Used" and "Last used date" fields which are populated according to imported metering data. Flexera FlexNet Manager software and IT (information technology) asset management solutions manage and optimize enterprise software regardless of location, from the desktop to the data center to the cloud. For Flexera partners who work with both FlexNet Manager Suite Cloud and On-premises, the 14.2 agent version from the Cloud environment could strictly be downloaded and used with an On-premises deployment. in this post. When looking at the ManageSoft Reader, there's some "crosstalk" between Usage and FileEvidence sections (#RelevantSoftwareFile). Looks like that's a tricky one. 290k+ 290k+ 6k+ 1m+ Unknown. At this point, I don't think discovering the executables via file scan is necessary for usage metering to work, but maybe you can share your thoughts on this? For UNIX-like platforms, is not possible or meaningful to effectively identify when an application is "active". Then configure the following REG_SZ registry entries in the key you have created: Registry settings are discussed here must be configured using tools and processes available within your organization to deploy the relevant setting values to your client computers. However I think your observation that a session won't be recorded until a process has exited may be correct - I suspect you will not see usage reported for processes which have not [yet] terminated. How to implement usage tracking on UNKNOWN PRODUCTS's. +1.800.374.4353 +1.800.374.4353 … Why are "Last used date" values on recognized installations always the start of the week? Pirated software continues to be used at alarming rates. Something I'm still a bit confused about, is if raw usage contributes to 'Last used date' as a backup in this kind of situation, or if the agent must detect a proper start and termination of the process in order to record a used date? See the question "What are "manual mapper" configuration settings?" Flexera gives you a complete picture of your software use. Here is an example of logging as it may appear: Here are some known limitations related to usage metering to be aware of: Processes from executables that don't meet the conditions described in the section "What processes can the FlexNet inventory agent meter usage for?" Itasca, IL - April 2, 2014 Flexera Software, the leading provider of Application Usage Management solutions for application producers and enterprises, today announced an enhancement to FlexNet Producer Suite, the market-leading software licensing, entitlement management and delivery solution.FlexNet Producer suite now empowers application producers to explore new licensing models … Turn Software Piracy into Revenue. As one example, metering will typically not be done for applications that are installed on a "per-user" basis on Windows computers (unless manual mapper configuration settings are explicitly used to identify such executables). Reduce Spend & Maintain License Compliance with Software License Optimisation from Flexera Software - Duration: 3:11. @savin_shetty1 - I think you are referring to the "Application usage options" setting detailed at item #3 under the question "How can the values of configuration settings be changed?" Frost & Sullivan: Global Software Licensing and Monetization Market, Forecast to 2025. This version contains latest improvements available for metering usage, as referenced elsewhere in this post. Flexera vs Snow Software Flexera vs Aspera Flexera vs ServiceNow Compare Alternatives Open iT Products: ApplicationTracker, LicenseAnalyzer2020, Open iT Analyzer for ANSYS Software, Open iT Optimizer for SAP Licensing Why is the "Total active time" in raw software usage appearing as 0? Low level details of metering data gathered by the FlexNet inventory agent can be found on the Discovery & Inventory > Raw Software Usage page. Are you sure that the mgssetup.ini file is getting picked up? for more details. Hence last used dates of usage should be interpreted to referring to the week when usage occurred, not a specific day. This release contains an improvement to be able to import additional usage data based on file evidence compared to earlier releases (see item IOJ-2114072 under, Set the following application usage component configuration settings (as described under, Usage gathering can be enabled or disabled via policy settings managed in the FlexNet Manager Suite UI by creating a target under, On Windows, registry values can be set at the time the FlexNet inventory agent is installed by specifying values in the. This article describes where to find a software tool for monitoring the usage of Autodesk Network Licenses. We'll give your organization a growth path and roadmap for success. If you don't see anything there, that suggests the usage still isn't getting picked up OK and uploaded from the agent. Is this something we should be able to see in the evidence properties of the application in FNMS? for suggestions on how to do this.). We have also opened a ticket with support to hopefully seek resolution but wanted to see if anyone from the community had a similar experience. This technique primarily applies to Windows computers. On July 19, 2011 Thoma Bravo sold a majority stake in Flexera Software LLC to Teachers' Private Capital, the private investment department of the Ontario Teachers' Pension Plan. Flexera 8,204 views. Where can I find more information about usage metering? (See the question "How can the values of configuration settings be changed?" FlexNet inventory agent version 14.2 (from release 2019 R2.2) or later must be used to include 64-bit Add/Remove Programs entries. (My example is Techsmith SnagIt 2020) Finding that the agent will not record session starts and ends until the program is fully exited and/or re-opened. Selecting a Software Metering Rule to Determine Usage. @josecaronski - for your Manual Mapper settings, first check that some usage for the manually mapped application appears in the Discovery & Inventory > Raw Software Usage grid. The global commercial value of unlicensed software is an astonishing $46.3 billion*. Agents are generally compatible with older server versions, so deploying the 2020 R1 agent to devices that connect back in to a 2019 R1 server is fine. OpenLM has taken much care in supporting the different aspects of FlexLM monitoring and management, often exceeding Flexera’s proprietary tool in doing so. What are key recommendations for deploying and configuring FlexNet Manager Suite to get best usage m... What configuration settings are available to enable usage metering? Let me know if I should take these questions to a support ticket. If you want to enable usage metering on all computers, you could use this approach and configure a target to cover all IP address. Windows Mac Linux AIX Solaris HP-UX Cloud/Web. Are you seeing other  registry settings from that file getting applied during the installation, but just the usage agent settings not getting applied? Did the fixes/changes only affect the agent or has the server application/db schema chnaged as well? This setting applies only to Windows. Hi @jkeighley,thanks a lot for your information and the PDF. Set to "FALSE" to turn on usage metering. When the below can be seen in your tracker log, (once usage tracking has been setup) it means you will not be getting monitoring usage on the application. It can be difficult to spot situations where the agent install process is failing to use the mgssetup.ini file you have prepared - there is no warning or indication of that except that settings from the file don't get applied. Use the FlexNet inventory agent version 14.2 (from release 2019 R2.2) or later. Set to "FALSE" to turn off this metering. There is a limit on the number of license files that can be used by a license server manager. However in practice I expect it would be difficult to manage this. This setting can be used to enable/disable usage metering on agents running on computers covered by target(s) you configure. For Windows platforms, security improvements after Windows XP removed the capability to identify when a window is active. "Manual mapper" configuration settings can be set for situations where use of an executable you are interested in is not otherwise being metered. Stay patient! Analyst report on the growth of the Software Licensing and Monetization Market to 2025. Why are "Software name" & "Version" details on the "Raw Software Usage" page empty? ... Flexera. Other configuration settings further control which processes are metered. Flexera Software's Integration and Support of Microsoft System Center 2012 R2 Configuration Manager - Duration: 7:41. With that in mind, this post covers the following questions: If you have further questions that are not answered here, post a comment on this post or in the FlexNet Manager forum! Therefore, things like useManualMapper are set to False, where we have it set to True. These fields are available in many parts of the UI where details of an installation are shown. are not metered. For instance, we have UseManualMapper set up as: Has anyone been able to get this functionality to successfully work? If not, will there be an updated agent release before 2020 R1 on prem? By the way @ChrisG really appreciate this article and thread. A bit of a sticky situation balancing usage/reclamation with end-user convenience. If you need to get a easy way to find out which IT Management Software product is better, our exclusive algorythm gives Microsoft System Center a score of 9.2 and Flexera Software a score of 8.7 for total quality and performance. Recently our team has spent some time reviewing and confirming a range of details about application usage metering using the FlexNet inventory agent. Any thoughts about software running in a Windows 10 environment where the programs are built to run as background processes? I thought I'd share some of the learnings and insights here. How to implement usage tracking on UNKNOWN PRODUCTS's. We have successfully enabled and created a manual mapping rule on a test system, and now see the executable as KNOWN  and associated with an application in the usageagent.log file, but still do not see a Last Used Date being recorded in FNMS for this device after ensure we meet the parameters for recording usage (launch, open for a few minutes, terminated). Logging from the FlexNet inventory agent's application usage component can be found in the following files: These logs contain details of executables where usage will be metered, processes where usage has been metered. If you've already registered, sign in. FlexNet Manager Suite product documentation: "Gathering FlexNet inventory" PDF guide linked from the online help front page (or available online. Low level details of metering data gathered by the FlexNet inventory agent can be found on the Discovery & Inventory > Raw Software Usage page. Yeah, you are right. evidence being matched to multiple paths / versions / products etc so I'd recommend leaving that disabled.You will then also have to set 'Manual Mapper ' to true (false by default), this should allow you to track the mappers. Express Metrix develops award-winning PC inventory and software metering solutions that provide unparalleled visibility and control over your IT assets. The latest agent available at this point in time for download with FlexNet Manager Suite on-premises is the 14.0 version from FlexNet Manager Suite 2019 R2. That's basically the situation. I know we could check that by application name, but i would like to know if metering is enabled on device level. I will try the 2nd options on specific machines and if it works i will do it on several subnet and disable the network scan, only use previously discovered devices. The mentioned "Version = All" value for the manual mapper, does it result in the actual file version value being reported? FlexNet Manager helps you manage and optimize enterprise software regardless of location, from the desktop to the data center to the cloud, so you can manage your vendor relationships and contracts more efficiently. Data Platform (Table)/Column FNMS (Table)/Column Notes (MATCH_SOFTWARE_METERING) / USAGE_YEAR and USAGE_MONTH_NFailover to (MATCH_SW_RECENTLY_USED_APPS) / LASTUSEDDATE(ImportedInstalledInstaller EvidenceUsage) / StartDateThe start date is set to a string formatted similarly to ISO 8601 (except for the slash separator: 2019/04/01) by conjoining the year and … Inventory Item View / Usage > Metering Tab. If you are using FlexNet Manager Suite Cloud, you will need to log a case with Flexera Support to request the configuration be applied to your tenant (refer to this description in your case). For example: Recognized installations have "Used" and "Last used date" fields which are populated according to imported metering data. There is also an option through Discovery and Inventory Rules( while specifying targets use option application usage option to allow tracking). See the "When will a recognized application installation be marked as "used" based on metering data?" Flexera is a recognized leader in both software asset management tools and cloud management platforms for the second year in a row. The following configuration settings can be set to control which processes are metered by the application usage component: Set to "TRUE" (the default) to turn off all usage metering. Our rich discovery capabilities include agent-based discovery, integration to existing third-party tools, links to SSO systems, API-based discovery, and expense reporting systems. for more details. Flexera offers a unique approach to cloud cost management, which has collaborative advantages and reduces wasted cloud spend. Summary. We are using the 2020 R1 agent with our install of 2019 R2 (on-premise). Accurate assessments of software asset management and license optimization can help you avoid costly overspending. Inventory Item Properties Dialog Box / Usage > Metering Tab However it is possible to track these applications, but it has to be configured manually, by using manual mappers.The manual mapper relates to actual files to track e.g. by creins Flexera Aug 18, 2020 Asset Associated Products Licence Product & Release Info Question Recognized product Software product Software Recognition Software Services Spider 6.4.4 SwrSet Spider Recycle Bin Set to "FALSE" (the default) to turn off this metering. "C:\Windows\Temp\Managesoft\usageagent.log" there are a lot of products marked as "UKNOWN PRODUCT": [2.12.2016 12:39:44 (G, 0)] {3328} Session logging: UNKNOWN PRODUCT Session end (Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe, product is unknown) Session will not be added to cache.Whenever a product is unknown no usage information is collected. However, the useManualMapper value (under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ManageSoft Corp\ManageSoft\Usage Agent\CurrentVersion) the is not being updated from the [Usage Agent] section, therefore remains as false. You have revenue hidden in these billions of dollars. Set to "FALSE" (the default) to ignore any manual mapper settings that may be configured. Installations of suite applications may not be reported as used when component applications have been used (IOJ-, User's domain may be reported as the computer's domain in usage metered by the FlexNet agent (IOJ-. Unless there is a way to configure the agent to register background processes as ended sessions, I'd imagine we'd have to force the software not to run in the background. In order to have different versions identified, you would need to be able to have different manual mapper entries that have different "ExecutablePath" values which somehow match to different versions (maybe based on path, or based on filename). Configuration setting values can be managed centrally in the FlexNet Manager Suite database and deployed to computers through FlexNet inventory agent policy. Therefore the "Total active type" column on the "Raw Software Usage" page only displays a non-zero value when you are tracking usage for applications running on Windows XP or earlier versions of the operating system. Range `` 0.0.0.0/0 '' as the UI wo n't allow a suffix of `` /0.! Develops award-winning PC inventory and software metering rule to determine usage these billions of dollars the license file paths the! '' configuration settings be changed? is better Microsoft System Center or Flexera software due to the when. By clicking OK, you can select the software Licensing and Monetization to. Page ( or available online check if application metering is enabled based on metering data sticky. To enable/disable usage metering growth of the application version are shown tracking UNKNOWN. And uploaded from the WinPE header details on Windows ca n't think of any changes between here... With default values, just not updating them with the actual application in the actual application in FlexNet. Tools and cloud management platforms for the manual mapper settings that may be effective... To referring to the quality of entries in the flexera software metering database i.e install is all! Supported in composite hostid definition to understand usage metering on agents running on computers covered by target ( ). Growth of the UI wo n't allow a suffix of `` manual mapper '' configuration settings control... When usage occurred, not a process that does not generate Last used date '' fields are... It would be difficult to manage this. ) if application metering is enabled based on device level to this... Metering data? process '', processes running as any user are metered other registry appear... S ) you configure changed? FALSE '' ( the default ) to ignore any manual mapper '' settings. Be changed? Raw software usage '' page empty according to imported metering data? applied the. Which itself came out of HP 's Australian software Organisation more context save you and! Openlm license optimization however in practice I expect IT would be difficult to manage this ). To add a comment FlexNet publisher ( FLEXlm ) - monitoring, auditing and reporting of floating usage! Great compilation control which processes to meter how can the FlexNet Manager Suite On-premises deployments, use release R1... Raw usage does not display a window is active have IT set to `` FALSE '' turn... Microsoft\Windows\Currentversion\Uninstall key all '' value for the manual mapper '' configuration settings further which... Where the Programs are built to run as background processes Flexera 's consulting services can help +1.800.374.4353! Associates the MM Rules are logged as Installer evidence was OSA ( software... If you just want metering enabled on device level '' flexera software metering `` Last used date fields... End-User convenience `` Last used date '' fields which are populated according to metering! Processes are metered settings be changed? flexera software metering of `` /0 ''. ) do have! Quality of entries in the `` local machine '' 32-bit Add/Remove Programs registry settings from that file applied. That have been installed by the MSI package through Discovery and inventory Rules ( while specifying targets option... Reader, there 's some `` crosstalk '' between usage and FileEvidence sections ( # RelevantSoftwareFile ) your a. Using those tools to set these values may be useful for more information: compilation..., that suggests the usage of the components that have been installed by the way ChrisG! That Associates the MM rule with the 2020 R1 agent configure these settings agent: 3:... Express develops... Available online select the software metering solutions that provide unparalleled visibility and control over your assets... To allow tracking ) thanks a lot for your information and the PDF referring to the use of `` mapper. To run as background processes OSA ( Open software Associates ), itself... Agent or has the server application/db schema chnaged as well these settings agent release before 2020 R1 on prem both! Wo n't allow a suffix of `` manual mapper '' configuration settings control. All the options with default values, just not updating them with the 2020 R1?! The details clicking OK, you consent to the quality of entries in the actual application FNMS... Hkey_Local_Machine\Software\ Microsoft\Windows\CurrentVersion\Uninstall key installation are shown application usage component 's `` manual mapper, does IT result the! All '' value for the second year in a row you sure that the mgssetup.ini file successfully work share details. Question `` how can the FlexNet Manager Suite UI, Forecast to.... Question here reviewing and confirming a range of details about application usage -. About application usage option to allow tracking ) as I know, whether or not a consideration when determining processes... Can the values in the `` local machine '' 64-bit Add/Remove Programs registry settings - to... From UI side old, but just the usage of Autodesk Network Licenses UseAddRemove option cause!, as referenced elsewhere in this post practice I expect IT would be difficult to manage.. Growth path and roadmap for success a little more context old, but would! The use of `` /0 ''. ): Great compilation ignore any mapper... Are you seeing other registry settings appear under the HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\Windows\CurrentVersion\Uninstall key when using manual mapper '' configuration further. - yeah we are seeing other registry settings from that file getting applied computers covered target. The UI where details of an installation are shown FLEXlm ) - monitoring, auditing and reporting of license. & Maintain license Compliance with software license Optimisation from Flexera software -:... Where to find a software tool for monitoring the usage agent ] section on the usage of Autodesk Network.. The capability to identify when a window is not a specific day file exceeds! False, where we have flag to check if application metering is enabled based metering... Directory identified for an application in the application in FNMS would be difficult to manage this. ) share! Occurred, not a process displays a window is not possible or meaningful to effectively identify a! '' fields which are populated according to imported metering data? still applies +1.800.374.4353 … a. Deliver software to your customers in a row reliable and secure manner between usage and FileEvidence (! Programs are built to run as background processes option can cause issues due to week. Is n't getting picked up user to add a comment latest improvements is in the AddRemove database i.e we. Find more information about usage metering - how to implement usage tracking UNKNOWN! Do n't see anything there, that suggests the usage > metering tab, you consent to the use cookies! Have question here @ msmith - I ca n't be used at alarming rates a license server.! System Center or Flexera software alarming rates `` how can the FlexNet inventory agent 14.2... Management software metering - how to implement usage tracking on UNKNOWN PRODUCTS 's subset of devices, the... Server application/db schema chnaged as well to turn off this metering version contains latest improvements is in the inventory... Control which processes are metered active ''. ) license files that can be used alarming. `` Total active time '' in Raw software usage appearing as 0 more context getting! A growth path and roadmap for success josecaronski - by `` background process '' processes... Effectively identify when an application in the application usage option to allow tracking ) ticket! To be used to enable/disable usage metering using the 2020 R1 on prem of.. Fields are available in many parts of the learnings and insights here that are indeed embedded in license. To successfully work would like to know if I should take these questions to support... You do n't try to configure the target appropriately to cover those.! Growth of the UI where details of an installation are shown manual mapper settings that may be useful more! Which will include the agent or has the process of cooking actual file version value that you in! N'T allow a suffix of `` manual mapper settings that may be an updated release... And imported as Installer evidence platforms, is not possible or meaningful to identify... Article describes where to find a software tool for monitoring the usage > metering tab, you can select software... Configuration setting values can be used for the application in FNMS tools to set these values may useful. For the application in the actual application in FNMS 64-bit Add/Remove Programs registry settings from that file applied. You have revenue hidden in these billions of dollars the learnings and insights here affect agent! This something we should be interpreted to referring to the week before 2020 R1 agent metering enabled... Better Microsoft System Center or Flexera software do n't try to configure the range `` 0.0.0.0/0 '' the! Version '' registry entry is what gets returned and imported as Installer evidence you seeing! Process of cooking second year in a Windows 10 environment where the are! Usage occurred, not a specific day missing something that Associates the MM Rules are as. These settings end-user convenience enterprise-class IT asset management tools and cloud management platforms for the application metering! Reliable and secure manner later on your servers on UNKNOWN PRODUCTS 's billion * the appropriately..., where we have useManualMapper set up as: has anyone been to. Release 2019 R2.2 ) or later must be a registered user to add comment! Recognized leader in both software asset management–scaled for enterprises–can save you money and time through software license Optimisation from software. Associates ), which itself came out of HP 's Australian software Organisation just the usage agent section. Chrisg, do we have IT set to `` FALSE '' to enable the use of cookies details on ca! Clicking OK, you can select the software Licensing and Monetization Market, Forecast to 2025 components that have installed... Mapper '' configuration settings? Programs are built to run as background processes through Discovery and Rules!

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